Shipping + Returns

Shipping

How much does shipping cost within Canada?

3 - 5 Business Day Tracked Shipping, Canada: Free for orders over $150*

2 - 3 Business Days Tracked Express shipping, Canada: $25.00 

*Shipping for orders under $150 flat rate: $14.50

Please allow one business day for processing. 

What if I am shipping to the USA or Internationally?

Head to londrebodywear.com

Where does my order ship from? 

We are a Canadian company and your order ships from BC.

Returns

Can I return sale items?

All Final Few items and items bought during site-wide sales are final sale and cannot be returned or exchanged. For Newsletter list exclusive promotions, items are eligible for exchange for store credit, but are ineligible for refund. We know that buying things online that are final sale can be difficult! We'd be thrilled to answer any questions you have over live chat, DM and emails to help you find the perfect fit.

Can I return a Mystery Bundle?

Mystery Bundles are Final Sale and cannot be returned or exchanged.

How long do I have to make a return?

Exchange: 30 days from shipment arrival

Refund: 14 days from shipment arrival

How do I make a return?

We offer easy returns via our return portal with for regular priced, regular collection items in unworn condition with tags attached.  You'll be emailed a return label for Canada Post.

Exchange: We cover the cost of return postage

Refund: Return postage at a flat rate of $15.00

Can I return items from 2 orders in one package?

You must fill out a separate return for each order placed and must ship back with the return label related to that order. Our return portal will not process items shipped back from 2 separate orders.

What condition does my return need to be in?

Your package must include all original packaging materials. We do not accept returns that have any body lotion, deodorant or any markings of any kind. If the tags, liner or any part of the suit has been tampered with or damaged, or you are returning a non returnable item, we reserve the right to decline your return and you will incur a $40.00 return shipping cost.